Careers At Becker

At Becker Furniture, our Sales Consultants are often the first interaction a customer has with our store. At our Retail Stores, our Associates come to "work" knowing they’ll be surrounded by beautiful furniture and home decor. They get to engage with guests and work with beautiful fabrics, finishes and textures. They enjoy sketching and putting together room plans to create the perfect spaces for their guests.

Our Consultants understand the importance of getting to know their customer when helping them with their furniture needs. Our sales team works with our customers in a consultative manner to ensure they are making the best decisions. With our large selection and special-order capabilities, we have something to fit most any home, lifestyle, and budget.

Qualified candidates are high-energy individuals passionate about helping guests create beautiful spaces. They thrive in a fast paced, high-volume retail environment. Candidates must be hard working and dedicated to delivering an exceptional customer experience. To be successful you must have a positive attitude, excellent communication skills and be willing to learn. At Becker Furniture, we consider the person first. Then we provide world-class training to help them thrive at sales and design! Our people come from all backgrounds and experience levels. Previous sales, customer service, basic design skills, and some general computer experience and/or knowledge is preferred.

Sales Consultants have a comprehensive compensation and benefits package, including an industry-best pay plan, monthly bonuses, comprehensive initial training program, ongoing training program, medical and dental coverage, company-matched 401(k), paid vacation, merchandise discounts, wellness and fitness program, and 4-day work week options. Opportunities for career advancement are also available.

This is a full-time sales position. Applicants must be available to work some evenings and most weekends. Because of the nature of this job, staff is on their feet for the majority of each shift.

Imagine your bedroom. Imagine laying down on your bed and feeling a perfect level of support, so perfect that it feels like laying on a cloud. Your head is perfectly supported and your body… in perfect alignment. You use the remote to raise your head and back slightly on your adjustable base and feel the pressure on your lower back relieved. You slowly fall asleep for 8 hours of peaceful, uninterrupted mind and body rejuvenation.

This is the experience we challenge our Sleep Specialists to give each and every customer that walks into a Becker Mattress sleep store. This position is more than just sales. It is an education on one of the most important things in someone's life, something that will affect their health, mood, mind, and body. As a Sleep Specialist, you will educate your customers on all aspects of a good night's sleep. Our Sleep Diagnostic System will help you use science to determine the right sleep system for their best night's rest.

Because of the nature of the job, we offer extensive training on sleep for this position. You will learn everything about sleep; what is a healthy routine before bedtime, the correct temperature for a room during sleep, the stages of sleep, everything will be covered. You will also learn about all types of foam and coil technologies, and the importance of finding the right pillow. We provide in depth training on everything necessary to help our customer's get the best night's sleep possible.

Qualified candidates are high-energy individuals passionate about not only selling but also helping customers find the right mattress. They thrive in a fast paced, high-volume retail environment. Candidates must be hard working and dedicated to delivering an exceptional customer experience. To be successful, you must have a positive attitude, excellent communication skills, and a willingness to learn. At Becker Furniture, we consider the person first. Then we provide world-class training to help them thrive! Our people come from all backgrounds and experience levels. Previous sales, customer service, and some general computer experience and/or knowledge is also welcome.

Sleep Specialists have a comprehensive compensation and benefits package, which includes an industry-best pay plan, monthly bonuses, comprehensive training program, medical and dental coverage, company-matched 401(k), paid vacation, merchandise discounts, wellness and fitness program and 4-day work week options. Opportunities for career advancement are also available.

This is a full-time sales position. Applicants must be available to work some evenings and most weekends. Because of the nature of this job, staff is on their feet for the majority of each shift.

Becker Furniture has an exciting opportunity for experienced Interior Designers to join our design team and help develop our in-home design business from the ground floor! We are seeking Interior Designers for each of our metro stores which include Roseville, Maple Grove, Woodbury, Burnsville, Minnetonka, and Blaine.

In this position, the Interior Designer will work with clients both in the store and in the client's home to determine the best overall design plan including furniture, accessories, area rugs, space planning, and color scheme. The designer will conduct presentations to the client which will include professional design boards and computer-generated room plans.

The ideal candidate will have two or more years of experience as an Interior Designer, or employment with a firm or retailer where they performed design services which included in-home consultations with the client. Desired attributes include professional, trend-savvy, independent, organized, self-starter, excellent communication skills – written and verbal, sales skills, and basic computer skills. Experience with AutoCAD is a plus. Candidates must have reliable transportation. This position's work schedule is full time and will include some nights and weekends.

Becker Furniture offers a competitive compensation plan which includes a guaranteed income and unlimited earning potential. We offer a host of company-sponsored benefits including medical, dental, 401(k), paid vacation, merchandise discounts, and a health and wellness plan.

Each of our retail locations is managed by a Store Manager. The Store Manager reports to the General Manager of Sales and oversees the sales, warehouse, POS, and other leadership teams at their location. Store Managers are individuals who lead by example and ensure that the store is running properly, the overall P&L of the location and that all Becker Furniture initiatives are attained.

Our Store Managers our customer-centric individuals who foster a focus of a "Culture of Service" in our store locations. The Store Manager demonstrates "Big Picture" decision making and coaches and leads staff accordingly. They are focused on growing the business, through sales goals and initiatives, as well as managing issues such as pricing errors, returns, sales variances, etc. They empower their staff to provide Becker Furniture customers with exemplary customer service and coach individuals through difficult customer issues. The Store Manager is also a participant in the sales process, through greetings, rapport building, and providing assistance and feedback during the selection process.

The Store Manager is also in charge of enforcing all Becker Furniture company policies and procedures and holding accountability to their staff. They announce the current marketing promotions and motivate and encourage their staff. Store Managers are also detailed oriented individuals who ensure the product and marketing materials throughout the store displayed appropriately and conducts periodic store reviews.

Qualified candidates for the Store Manager position are people with a successful background in sales and management of sales professionals. Individuals must have exemplary customer service skills and the ability to resolve tough customer situations at a high level. Candidates need strong organization and project management skills with an ability to multitask and execute projects to completion. A strong leadership presence is needed; with the ability to break down barriers, motivate people and drive results, as well as find ways to constantly improve employee culture through team building, recognition, and accountability. Excellent communication skills, both written and verbal, as well as dynamic public speaking and motivational skills are also preferred.

Store Managers have a comprehensive compensation and benefits package, which includes a competitive base salary plus monthly performance-based bonus incentives, medical and dental coverage, company-matched 401(k), paid vacation, merchandise discounts and a wellness and fitness program.

This is a full-time position. A typical work schedules includes 50 hours per week with working hours during the evening and most weekends. Because of the nature of this job, staff is on their feet for the majority of each shift.

Our retail locations are staffed by Customer Support Associates. Customer Support Associates operate out of the main desk area of the store. Reporting to the POS Lead and Store Managers, Customer Support Associates are responsible for the final step of our sales process, offering a high level of customer service to our patrons by assisting customers with cash, financing, and credit card payments, providing paperwork, scheduling deliveries, and finalizing the sales transaction. They also assist with post-purchase inquiries in a timely manner regarding billing, financing, invoicing, and status updates. Our Customer Support Associates are the face of our customer service department and are customer-centric, multi-taskers, and quick thinkers.

Customer Support Associates also support the management team on company policies and procedures and ensure that these are being followed. These employees may assist with training and follow up with employees. Customer Support Associates also complete items on the Daily Checklist, and miscellaneous tasks or projects assigned by the Manager or Lead.

Qualified candidates for the Customer Support Associates position are people who enjoy working with others and have previous cash handling experience. Individuals must have exemplary customer service, multi-tasking, and problem solve skills. Knowledge of Microsoft Office products is also desired.

This position is available both as full and part-time. A typical work schedule includes both opening and closing schedules during the entire week, so individuals must be able to work evenings and weekends.

Full-time Customer Support Associates are eligible for our benefits packages including medical, dental, life/ltd insurance, company discount, 401(k) plan, and exclusive wellness package.

Each of our retail locations employs one or more Warehouse Associates. Warehouse Associates impact customers throughout a sale. They continue to execute the high level of customer service Becker Furniture strives to achieve by placing new product and removing sold merchandise from the showroom floor in a timely manner. They ensure the floor is ready, clean, and orderly for customers. They also interact with customers post-purchase for in-store pickups or inquiries about purchased product. Our Warehouse Associates are friendly individuals with a positive attitude and are eager to help our customers.

Warehouse Associates support many positions and departments. They coordinate with our main Warehouse team on incoming product or report damaged items. They assist Point of Sale or other store employees on updating the tags on the floor. Because of constant interaction with product, they build a knowledge base of the product on the floor and how it works. Warehouse Associates also assist on other tasks requested by management. Responsibilities of this position may also include light cleaning of product, restrooms, and maintaining the cleanliness of the warehouse.

Candidates applying for the Warehouse Associate position must be friendly, and able to speak clearly and confidently to both customers and other departments at Becker Furniture. Persons should have or be working towards a high school diploma or GED. Because this is a position that involves physical labor, prospective employees must be able to lift 100 lbs. throughout the working shift. Basic computer knowledge is also desired. Individuals must also be at least 16 years of age.

This position is available both as full and part-time. A typical work schedule includes both opening and closing schedules during the entire week, so individuals must be able to work evenings, weekends, and some holidays.

Full-time Warehouse Associates are eligible for our benefits packages including medical, dental, life/ltd insurance, company discount, 401(k) plan and exclusive wellness package.

Our Delivery Drivers and Delivery Assistants provide Becker Furniture customers a professional in-home delivery service. Delivery Drivers and Assistants are representatives of Becker Furniture and are responsible for continuing Becker's high level of customer service through delivery and furniture placement. Our Drivers and Assistants see the delivery process through and through; merchandise inspection, loading of the truck, delivery into the customer's home, and more.

Delivery Drivers and Assistants interact with customers through the merchandise, layout of furniture, and the care and handling of the furniture. They build relationships with customers, retail location managers, staff, and the service department to ensure a smooth and efficient delivery. All Delivery Drivers drive Becker Furniture trucks and are equipped with cell phones and GPS navigation.

Qualified candidates must have excellent customer service skills, a positive attitude, high attention to detail, and be self-motivated.

Our Delivery Drivers and Assistants have unlimited earning potential. We pay drivers for the stops made plus additional bonuses! Being a Delivery Driver or Assistant is like being your own boss without the risk — you control how often you work and how much you make (4 days or 5 days), but we supply the equipment, insurance, gas, etc. We also offer an excellent comprehensive benefit package including paid vacation, medical, dental, 401(k), and exclusive wellness benefits.

Delivering furniture to homes often requires heavy lifting. A Class D driver's license is required, along with a good driving record. Delivery Drivers also must be 21 years of age. Delivery Drivers must have the ability to work on Saturdays, as many home deliveries are made on the weekend.

Becker Furniture requires pre-employment drug testing, background, and driving record checks for this position.

Warehouse Associates at Becker Furniture are responsible for a variety of tasks at our Distribution Center in Becker, MN. These responsibilities include movement and handling of product, product cycle counts, interaction with customers, and light maintenance.

Our warehouse team is responsible for unloading new product from vendor shipments and placing it in its proper location at our Distribution Center. Some large equipment is used to move this product. This position also assists with product cycle counts. Warehouse Associates also get product ready for store transfers/deliveries and may interact with customers from time to time. These positions are an integral part of the Becker Furniture team.

Qualified individuals will be reliable team players who can focus on several tasks and follow through to completion. Full-time positions work either Sunday - Thursday or Tuesday - Saturday, including closing shifts one or two nights per week.

Full-time Warehouse Associates are eligible for our comprehensive benefit package that includes paid vacation, medical, dental, 401(k), and exclusive wellness benefits.

Please note that the Warehouse Associate position is hands on and requires heavy lifting. We hire both full-time and part-time Warehouse Associates.

Our Customer Pickup Coordinators assist customers in picking up their furniture, mattress, and large accessory purchases. The pickup department schedules and organizes customer pickups at our Distribution Center, and schedules deliveries. They maintain daily stock reports, and work in conjunction with our warehouse staff on various projects.

Our Customer Pickup Team is a key part of Becker Furniture. These individuals assist customers through the final steps of receiving their newly purchased furniture. The Customer Pickup Coordinator will help solve any customer issues that may arise.

Qualified candidates must be customer service orientated individuals dedicated to delivering customer satisfaction. This position can handle financial information, so candidates must be able to handle money. Customer service experience of 2-5 years is preferred. Applicants will need to be able to work weekends and some holidays.

Full-time positions are eligible for our benefits packages including medical, dental, life/ltd insurance, company discount, 401(k) plan, and exclusive wellness benefits.

We hire both full-time and part-time Customer Pickup Coordinators.

Summary: To process accounts payable expense invoices and related responsibilities accurately and efficiently. To effectively pick up, route and deliver mail, packages, inter-company mail, and bank deposits.

Reporting: Accounting Manager

Staff: N/A

Key Customers: Vendors, Department & Location Managers, Purchasing Department

Qualifications of the Position: Individual would be detail oriented, have ability to work independently, excellent organizational skills, basic computer knowledge including Excel and Word, and effective communication skills. Accounting experience helpful. Ability to lift, occasionally up to 40 pounds.

Basic Schedule: Approximately 8 hours during standard business hours

Monday - Friday 8:00 AM - 4:30 PM
Saturday & Sunday N/A

Summary: To process accounts payable expense invoices and related responsibilities accurately and efficiently.

Reporting: Accounting Manager

Staff: N/A

Key Customers: Vendors, Department & Location Managers, Purchasing Department

Qualifications of the Position: Individual would be detail oriented, have ability to work independently, excellent organizational skills, basic computer knowledge including Excel and Word, and effective communication skills. Accounting experience helpful.

Basic Schedule: Approximately 8 hours during standard business hours

Monday - Friday 8:00 AM - 4:30 PM
Saturday & Sunday N/A

Summary:

• Daily banking process and reconciliation of operating account and location banks.
• Research, review, and contest customer disputes and chargebacks.
• Daily cash and check balancing, check deposits and posting, and deposit preparation.
• Process Genesis financing for payment.
• Verify and process check refunds to customers.
• Month end and interim reporting:
  • Return item charges
  • Customer allowances
  • A/R aging
  • Protection plan detail for Montage
  • EIS Vendor Chargeback report
• Assist POS with customer account corrections, concerns, and policies.
• Process and verify Montage warranties plan purchases and no use, no lose policy.
• Research and prepare mattress promotion gift cards report for processing/creating of gift card.
• Monitor and maintain accounts receivable reports:
  • Deposit Liability Report
  • Outstanding Gift Card Report
  • A/R aging — Zero balance key off
  • Financing A/R aging
• Order office supplies for accounting department.

Key Role Responsibilities:

• Daily banking process and reconciliation of operating account and location banks.
• Research, review, and contest customer disputes and chargebacks.
• Daily cash and check balancing, check deposits and posting, and deposit preparation.
• Verify and process check refunds to customers.
• Assistance with customer account research, corrections, and concerns.
• Monitor, maintain, process accounts receivable reporting.

Key Performance Indicators:

• Secure, accurate and timely cash, check, and credit/deposit processing and reconciliation.
• Assistance with customer account research, corrections, and concerns.
• Monitor, maintain, process accounts receivable reporting and policies.

Summary: To process the accounts receivable and money transactions accurately and efficiently, along with ensuring cash/credit policies and procedures are being followed.

Reporting: Accounting Manager

Staff: N/A

Key Customers: POS, Customer Pickup, Customer Service, Sales & Delivery Staff, Location Managers, Retail Customers, Cafe Pawz Manager

Qualifications of the Position: Individual would be detailed oriented, have ability to work independently, excellent organizational skills, basic computer knowledge including Excel and Word, and effective communication skills. Accounting experience helpful.

Basic Schedule: Approximately 6 hours during standard business hours

Monday - Friday 9:30 AM - 4:00 PM
Saturday & Sunday N/A

Becker Furniture has an immediate entry level opening for a full-time Merchandising Administrative Assistant at our Becker location. Duties for this position will include but are not limited to:

• Assist merchandising department with daily operations
• Updating tents
• Updating STORIS (Internal computer system)
• Researching Product
• Running Reports
• Various other projects to assist the merchandise department
• Data entry

Requirements and desired skills:

• Basic computer knowledge including Microsoft Word and Excel
• Proficient in 10 key
• Excellent typing skills
• Able to work in a fast-paced environment
• Organized and efficient in the work they do
• Detail Oriented

Experience is not required.