Purchasing Guidelines

Regular in stock merchandise

Full payment of your purchase amount, including sales tax, is required to reserve your merchandise. All items must be delivered or picked up within two weeks of purchase or the items become available for sale to other customers and we will not be able to guarantee “in-stock” status.

Special order merchandise

A 50% non-refundable deposit is required for all special order merchandise. Orders are placed immediately and cannot be cancelled from the manufacturer. You must take delivery or pick up your merchandise within two weeks of the date we notify you that your merchandise is available. Storage fees will apply if you are not able to take possession of your merchandise within 2 weeks. Note: refund, exchange or re-selection will not be allowed on special order merchandise. Standard service guidelines apply.

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