Mattress comfort guarantee
For queen and king-size mattress purchases, our satisfaction guarantee is 60 days from date of receipt (after 30 nights, if you are not comfortable on your new mattress, we will assist you with a one-time reselection of same or greater value). No refunds will be given once a mattress is removed from its original packaging. You must purchase and use a Becker Mattress certified mattress cover and Becker Mattress pillow with your mattress to be eligible for the Comfort Guarantee. A 10% processing fee and standard delivery fee will apply to your one-time comfort reselect.
Some mattress facts
Impressions – today’s advanced technology allows your new mattress to conform to your body for added comfort. This is good and normal! Body impressions are normal in today’s thicker, more comfortable mattress sets. Heights – Today’s sleep sets by design are more comfortable and thicker than your current set. Box springs and foundations are usually offered in a high profile or a low profile height.
If you change your mind after the initial delivery there will be a delivery charge and 1/3 restocking fee for exchanging the size. Protect Your Warranty – Most manufacturers offer a warranty on premium mattress sets. Keep the warranty valid by:
- Having the proper support under your sleep set. Ask about center support options.
- Retaining possession of the law tags.
- Keeping the mattress clean.