Custom Home Delivery
Our professional delivery personnel will, for a minimal stop charge, carefully inspect your purchase, prepare it, deliver it to your home and set it in place. (Mattress deliveries are free with a minimum purchase. See a sales associate for details.) There is only one stop charge regardless of the number of items delivered to a single address. You will be called the day prior to delivery and notified of the estimated time (90 min. window) your delivery will be made.
We need your help to assure the smoothest and most efficient delivery. If you need to reschedule your delivery date from that specified on your original sales order or pre-arranged once your merchandise is available, call us 48 hours ahead. Your order is prepared and loaded in advance. Failure to provide a 48 hour notice will result in a reschedule fee equal to your delivery charge.
If you will not be home at the time of delivery please make arrangements with our delivery department. Options include leaving a key and the delivery personnel will lock your home as they leave, having a neighbor or building manager accept the delivery or having the driver call you one hour before delivery so you can be there.
Please have your home ready for delivery.
Remove any furniture, accessories, breakable objects or obstructions from the delivery path and room or area where your purchase is to be placed. Measure one last time where the item is to be placed to make sure it will fit (both the space and the path to reach the space). Pay particular attention when purchasing large mattresses and box springs. We are not able to move your existing furniture. For safety reasons, we are unable to remove shoes when entering your home. If you have a concern with dirt, snow or mud being tracked in, please put something down on your floor to protect it.
We cannot deliver accessory items such as pictures, lamps and mirrors. Our trucks are not equipped to ensure safe, damage free delivery of these items. Please take your accessory items with you on the date of purchase.
Becker Furniture World and Becker Mattress offer you the opportunity to pick-up your furniture at our Distribution Center located one mile south-east of our Becker, MN, store. For pick-up of merchandise the day of purchase, please allow one half hour for our warehouse to pull your order and prepare it for pick-up. For pick-up at a later date, please call one hour ahead to assure that your item will be ready. Pick-ups are available from some of our store locations for a nominal transfer fee. See a sales associate for details.
We are pleased to assist you in loading your merchandise. However, it is the customer’s responsibility to ensure that the load is secure. We are not responsible for damage once the merchandise has left the premises.